This policy applies to the KBNC Cloud Edge website, customer accounts, orders and related services. Service-specific proposals, invoices and signed agreements form part of the applicable terms.
1. Registration information
Domain orders require accurate registrant and contact information. Availability is not guaranteed until the registry accepts the registration and payment and eligibility checks are complete. Some country-code domains require additional documents or local presence.
2. Ownership and control
The registrant remains responsible for domain use, contact accuracy and compliance with registry and ICANN requirements. KBNC acts as service provider or reseller where applicable and cannot override registry decisions, disputes, holds or legal restrictions.
3. Renewal and expiry
Renewal reminders are a convenience and do not transfer responsibility from the registrant. Payment must clear before the renewal deadline. Expired domains can enter grace, redemption, auction or deletion states with additional charges and no guarantee of recovery.
4. Transfers and DNS
Transfer authorisation, unlock status, contact verification and waiting periods depend on registry rules. DNS changes can take time to propagate globally. Incorrect records, third-party DNS and cached resolver data are outside direct platform control.
5. Refunds and disputes
Registration, renewal, transfer, premium-name and redemption charges are generally non-refundable once submitted. Trademark or ownership disputes are handled under the applicable registry, registrar, ICANN and legal procedures.
Contact information
Email: support@kbnccloudedge.com · Phone: +91 11 6931 2071 · Offices: Delhi, Bangalore and Kolkata.